Webinar Center

PLEASE NOTE:

Monthly CIHQ Partner webinars are offered at no charge.

February Webinar

Title:	February 9, 2026
Host:	CIHQ in partnership with Custom Learning Systems
Time:	1PM(ET) 12N(CT) 11AM(MT) 10AM(PT)
Length:	1 - 1.5 Hours
Date:	February 9, 2026

Description

Define the changes and newly added Domains to the CMS HCAHPS Survey in 2025
Describe the "why?" behind the changes to the survey
Identify strategies and interventions that will effectively improve patient experience and survey results.
Explore what preliminary results are showing

Gain:
Comprehensive understanding of changes to the 2025 updates of the CMS HCAHPS survey
Best practices to improve patient satisfaction and survey outcomes amidst evolving standards.
Opportunities to engage with thought leaders and clarify questions about the 2025 survey updates.