Webinar Center
Providing Care in a Safe Settings; Latest from CMS
January 22. 2026 Webinar
CMS released updated interpretive guidance surrounding requirements to provide care in a safe setting- especially for the elderly and patient’s at risk of self-harm. In some cases, the revised guidance raises more questions than answers...
Your Webinar Host: Richard Curtis
Construction Projects – Considerations from a Surveyor’s Perspective
March 20, 2026 Webinar
Have you ever wondered what a surveyor looks at during a tour of your construction area. This webinar will take a look at some of the areas that you may need to be aware of...
Your Webinar Host: William Kinch
Surveying Healthcare-Associated Infections (HAI) Prevention
February 20, 2026 Webinar
Given the substantial financial ramifications and the necessity for CMS and accreditation compliance, organizations must rigorously evaluate adherence to policies and procedures...
Your Webinar Host: Connie Compton
Mastering the New HCAHPS
February 9, 2026 Webinar
Define the changes and newly added Domains to the CMS HCAHPS Survey in 2025
Describe the "why?" behind the changes to the survey...
Describe the "why?" behind the changes to the survey...
Host: CIHQ in partnership with Custom Learning Systems
Future Webinars
May 15, 2026 - TBD
February 26, 2026 – Top Deficiencies in Food & Nutrition Services